Hmm. It seems that lulu.com is removing my books again for "artwork copyright infringement" -MY books, MY characters and MY copyright. As I am taking this through legal channels (lulu.com having breached an agreement it made with me via the Better Business Bureau) I won't say too much but this time the person causing the problem WILL be dealt with legally as well.
But after screw-up and screw-up and...well, its nice to see it's not just me:
But after screw-up and screw-up and...well, its nice to see it's not just me:
RC Helicopter book Apr 9, 2012 11:06 AM
In
the last 4 years I have published 3 books with LULU.COM. In the
beginning I could not say enough good words about their publishing
service. Now I cannot say enough bad words. This year has been nothing
but screw-up after screw-up with excuses. They changed their url's so
none of the links to my books would work. Their search engine cannot
find 2 of my books. They removed the authors "store-front" and replaced
it with their "authors spotlight" which cannot be organized to move
titles or remove titles. They stopped providing sales reports to the
authors with no notice or explanation. Their "help-desk" is absolutely
no help. They don't answer their email - and it is nothing but bla bla
when they do. Their open" forum removed my post. LULU.COM is not only a
sinking ship - but they are taking down their authors with them. There
ineptness is not only costing me money but it also ruining the trust and
faith that I have worked so hard to establish with my customers. And
once trust is lost - it is nearly impossible to regain.
Amen to that.
